A customer with the United Bank for Africa [UBA] has taken to X to raise alarm following the deduction of over two hundred thousand naira from her account by the bank.
@akerelelami who goes by the name JustAsweetGirl said that UBA Osogbo
debited her account for ₦207,447 without her authorization.
According to her, she went to UBA Osogbo to increase her LEO limit. Filled a form, left the bank. But on her way home ₦207,447 disappeared from the account.
She rushed back immediately to complain, was told it was her card and blocked it.
On a follow up visit, she was told her money “can’t be traced, and told to wait till March.
How does ₦207,447 leave a customer’s account and become untraceable? She asked?
This money is not mine and I’m being put under pressure.
However, following her outburst on X, UBA Plc via UBA CFC @UBAcares has reached out to her.
Hello @akerelelami, we have engaged with you and provided guidance. Kindly continue further communication with us via DM and to avoid sharing your personal information with the public. Thank you. The bank responded.
She was subsequently asked to check her DM for a follow-up message.
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