The Nigerian Electricity Regulatory Commission NERC has approved special compensation for Band A Customers arising from grid generation constraints.
This is in recognition of the significant generation shortfalls experienced across the Nigerian Electricity Supply Industry between February and March 2026, which affected the ability of Distribution Companies to meet the committed service levels for some Band A customers.
NERC attributes the shortfalls to inadequate gas supply and vandalism of critical gas and transmission infrastructure, factors which the Commission admits are beyond the direct operational control of the DisCos.
Under the compensation scheme, prepaid customers will receive token credits, while postpaid customers will receive compensation through bill adjustments.
The Commission says it will continue to monitor implementation and verify compliance by the Distribution Companies to ensure all eligible customers receive the compensation due to them.